Everything at the hotel was fine except for checkin and the Bistro. The girl at checkin did not acknowledge me other than a curt “ can I help you?l I told her my name and she never said another word . Any question I asked her was answered by a short yes or no reply. She did exhibit a smile or any welcoming behavior. At the Bistro , the employee was more concerned about arranging wine glasses than asking us if we would like to order. When she finally did, she said they didn’t have a cook and she could only do wings. Other than that the room was fine . We probably will not stay here again mainly just because of the service.
Mary
июль 2024 г.
The staff were all great and friendly. Cute comfy rooms, loved the balcony. Everything was clean. I would have liked to see an ice machine on my floor.
Michael
сентябрь 2023 г.
Room was beautiful and clean
Ross
август 2024 г.
The staff was exceptional. Everyone I encountered was friendly, helpful, kind, and accommodating (even before I told the front desk that I was there b/c of a family health emergency). DePaul hospital was less than 10 minutes away and the property is very centrally located to area shopping & restaurants.
Monique
сентябрь 2022 г.
The hotel was lovely and satisfied all of my needs..it was quiet and I got some much needed rest...I loved the room, it was very comfortable and I especially thought the microwave and fridge were a good touch....the staff were always accommodating every time I asked them to take pictures by the pool or on the grounds...the ladies at breakfast always suggested for me to try the gravy with biscuits since I never ate that before..overall, my stay was pleasant, I would highly recommend it as I would stay there again....
Stacey
август 2022 г.
The facility was clean an affordable and it was near all the things we wanted to do.
Mccreary
июль 2023 г.
Christy
июль 2023 г.
Everything! The room location was very private and very quiet. I had painful sinuses from all of the wind over the last few days, and called the front desk for help. They had someone present 24 hours, and a sundries shop full of various OTC pain meds which was a life saver. I had business meetings the next day and was able to get some good rest. The hotel management was also very accommodating in letting me stay an extra day in the same room, since I had a business cancellation and need to extend my stay in that area for another night.
Lisa
май 2022 г.
Loretta was absolutely amazing! Very kind and incredibly helpful. Everyone else was nice, too.
Heather
август 2023 г.
rooms are comfortable and the location is very good
Sylvette
май 2022 г.